We love hearing your ideas for improving Coach Catalyst!
Here's how to get one in front of our team.
The short version
Send us a message with your idea and ask for the team. A real person needs to see your request for it to be logged.
⚠️ Important: Habby can't log feature requests
Habby, our AI assistant, is great at answering how-to questions, but it can't write up a feature request on its own. If your idea only reaches Habby, our team may never see it.
So when you're in the chat, type something like:
"I have a feature request. Can I talk to the team?"
Habby will hand the conversation to a person. From there we write up your request and tag you on it so you hear about updates.
Where to send it
On the web: Click the help icon in the bottom left corner, share your idea, and ask for the team.
In the Coach Catalyst app: Go to Profile > Help and Support, share your idea, and ask for the team.
By email: [email protected]. Emails go straight to our team.
What helps us most
The more detail, the better. If you can, tell us:
What you're trying to do
What gets in the way today
How you'd use the feature with your clients
What happens next
Once a team member replies, your request is in. They'll write it up and add it to the internal board where we track and review ideas.
You're tagged on it, so we can keep you in the loop.
Submitting a request doesn't guarantee it gets built, but every request is read, and the ones we hear about from multiple coaches carry more weight.
Didn't hear from a person? Then we may not have it. Send it again and ask for the team, or email us.